IMPORTANT: NEW LPG CUSTOMERS.

Please note that we are unable to accept any new LPG customers at this time. This is due to a temporary  shortage of LPG bottles. We expect this to be resolved at the start of Feb 2025.

BACH PLAN TERMS AND CONDITIONS



These Terms apply to customers who signed up prior to 9 June 2023. This offer is no longer available to sign up for.


The Kiwi Bach is an institution. We’re excited to offer our customers a plan that will make it even easier to enjoy your slice of heaven without having to worry about a big power bill after you’ve had the extended family invite themselves over for the week! Here’s everything you need to know about the Plan - Lots of words, we know, but grab a cup of tea and have a read!


 
  1. This Bach Plan is available to existing residential Mercury customers and new residential Mercury customers. If you’re a new residential customer you’ll need to be accepted as a Mercury customer in accordance with Mercury’s standard terms and conditions, which might include a satisfactory credit check.
  1. To sign-up to the Bach Plan simply sign-up through our website and select “Bach” under Property Type. This will automatically apply the Bach Plan to your property.
  1. Unsurprisingly, the Bach Plan is only available to your Bach (your secondary residential property), where you probably spend your long weekends and summers. You won’t be able to apply the Bach Plan to your primary residence and we can remove the Bach Plan from your property at any time if we find out it is not a Bach.
  1. The benefits of the Bach Plan are available to you while your Bach and primary residence continue to be supplied by Mercury, for a period of up to 2 years from the date you sign-up. Don’t worry, after this time, we will still keep the lights on – it’s just that your Bach rates will stop being reduced by 10%.
  1. We hope you never need to give up your Bach, but we know it can happen sometimes. Even though the benefits under the Bach Plan are available for up to 2 years, you can still end the Bach Plan at any time – just let us know. If you do end your Bach Plan with us, you can’t take the discounts with you to another property (unless it is another Bach – you lucky thing!).
  1. If we ever need to make changes to the Bach Plan we’ll do this in accordance with our standard residential terms and conditions.
Bach Plan Discount
  1. With the Bach Plan, the standard rate for your Bach will be automatically reduced by 10% for the period of up to 2 years from the date you sign-up.
  1. You are also eligible to earn:
    1. our standard additional 2% Easy Pay discount on any Bill Payment you make to Mercury if you sign up for online billing and pay by direct debit.
“Bill Payments” means the actual amount, in New Zealand dollars, that you pay to Mercury when you receive a bill.

Other important stuff
  1. Solar customers who sign up to the Bach Plan will receive our standard buyback rate of 8c/kWh, and will not be eligible for any special buy-back rates.
  1. Unless we tell you otherwise, you cannot combine this Bach Plan with any other Mercury offer or pricing plan.
  1. The Plan is not transferable or redeemable for cash.
  1. Mercury’s Privacy Policy and Residential Terms apply. Please see our website for full details.