IMPORTANT: NEW LPG CUSTOMERS.

Please note that we are unable to accept any new LPG customers at this time. This is due to a temporary  shortage of LPG bottles. We expect this to be resolved at the start of Feb 2025.

Woman in blue jeans and a white top is browsing the internet on her mobile phone

SWITCHING HUB.

Discover our helpful guides for switching your broadband or mobile phone service to Mercury.
It might be easier than you think!
SWITCHING GUIDES FOR BROADBAND AND MOBILE
FIBRE BROADBAND
Whether you already have fibre installed at your property or are considering getting connected for the first time, here are the things you need to know.
WIRELESS BROADBAND
Mercury’s Wireless Broadband is available in most places where there is 4G coverage. Find out more about switching your wireless broadband service to Mercury.
MOBILE
Find out all you need to know about switching to Mercury Mobile including keeping your existing phone number and how and when to swap your SIM card.
JOIN US FOR ELECTRICITY, BROADBAND AND MOBILE!

CHOOSE A FREE* SAMSUNG PRODUCT!

When you join for a 2 year electricity and broadband bundle contract. 

*Terms, eligibility and early termination fees apply. Router included, P&H $14.95. Broadband plan availability may vary.

get your first 6 months broadband free*!

When you join on a 1 year electricity and broadband bundle contract. 

*Terms, eligibility and early termination fees apply. Router included with wireless broadband plans only. For fibre broadband, bring your own router, or purchase for a monthly payment over 2 years. Broadband plan availability may vary.

GET 3 MONTHS FREE* MOBILE

When you join for any of these offers and add mobile, you'll get the first 3 months of your mobile plan for free! 

*3 Months Free mobile only applies to the monthly charge for your chosen plan. It does not apply to other charges such as Add-Ons, Auto Allowances, or texts/calls outside of what is included with your plan. To retain the 3 Months Free offer on your mobile plan, you need to keep at least one energy or broadband service with Mercury, and stay on the same mobile plan, for the duration of the 3 Months Free offer. If you switch or terminate all your energy and broadband services, or change your mobile plan: 1. in the first month, you will lose three months free; or 2. in the second month you will lose two months free; or 3. in the third month you will lose one month free. A mobile number is only eligible to receive the 3 Months Free offer once. Not available to customers who have had the 3 Months Free mobile offer with Mercury NZ Limited in the last 12 months. General residential and mobile terms apply.

ALREADY A MERCURY CUSTOMER?

If you’re an existing customer and are thinking of adding broadband or mobile, log in to My Account to see what offers are available to you.