IMPORTANT: NEW LPG CUSTOMERS.

Please note that we are unable to accept any new LPG customers at this time. This is due to a temporary  shortage of LPG bottles. We expect this to be resolved at the start of Feb 2025.

Family jumping into the air with confetti around them.

REWARDS.

Check out how you can earn, redeem, and celebrate with rewards. If you haven’t already, simply download the Mercury App and switch on rewards to start earning points. Terms and eligibility criteria apply
DOWNLOAD NOW

Yellow thumbs up.  EARN

There are different ways to earn points, like entering our app challenges.

Present with a yellow ribbon.  REDEEM

Unlock rewards by redeeming points. Plus, you’ll get an anniversary bonus.

Yellow party popper.  CELEBRATE

How will you make the most of your rewards? The choice is yours!

how to use rewards

Watch our short video to learn how to use rewards.
Play Video
Video Length: 1m 2s
EARN POINTS
bill payments
Get 1 point for every $1 paid on time.
Terms apply
app challenges
Clock up your steps or test your knowledge. There are different amounts of points to earn, or be in to win prizes.
Learn more about app challenges
refer a friend
Earn 3,000 points when your friends join Mercury using your unique referral link.
Terms apply
REDEEM REWARDS
FREE POWER DAY USING POINTS
Redeem 1,500 points and enjoy 24 hours of electricity on us! Terms apply
Learn more about a Free Power Day
ACCOUNT CREDIT
Redeem 1,500 points for a $5 credit, or redeem 3,000 points for a $12 credit. Terms apply
ANNIVERSARY BONUS

Each year on your anniversary with us, you’ll automatically unlock a bonus Free Power Day. Terms apply
Learn more about a Free Power Day

CELEBRATE YOUR ANNIVERSARY BONUS

Each year on your anniversary with us, you’ll unlock a bonus Free Power Day. That’s 24 hours of electricity for you to enjoy. Plus, the longer you’ve been with us, the more you'll unlock. Terms apply

 

  • If you’ve been with us for 1 or 2 years, you’ll unlock 1 Anniversary Free Power Day.
  • If you’ve been with us for 3 or 4 years, you’ll unlock 2 Anniversary Free Power Days.
  • If you’ve been with us for 5 or more years, you’ll unlock 3 Anniversary Free Power Days.

You can view your anniversary month on your rewards dashboard. Learn more about a Free Power Day

HELPFUL LINKS
How to view my points balance
 How to change the date of my Free Power Day
App challenge competition winners

 

HAVE A QUESTION?

Check out the rewards section in our Help Centre for guides and FAQs