IMPORTANT: NEW LPG CUSTOMERS.

Please note that we are unable to accept any new LPG customers at this time. This is due to a temporary  shortage of LPG bottles. We expect this to be resolved at the start of Feb 2025.

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WE'RE NOW ONE BRAND.

Wonderful news! In June 2023, the Trustpower brand changed to Mercury. Bringing together our people, products and services under one brand enables us to build better experiences and solutions.

If you’d like to read more, please check out our FAQs.

VIEW FAQS
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ABOUT US

We’re helping move Aotearoa New Zealand to a low emissions future through generating electricity from 100% renewable sources: hydro, geothermal and wind.
LEARN MORE

GET STARTED

  My Account makes it easy to manage your payments, services and more. Simply log in via the Mercury App or our website. You can also use your same Trustpower login details. If you don't have a login and would like to manage your account using these tools, please register for My Account first.
LEARN MORE ABOUT BILLING AND PAYMENTS
understanding your bill
As you’re now a Mercury customer, your bill will look different. Check out our bill guide to help you understand the new layout.
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ways to pay
Your payment method will continue the same. Enjoy the simplicity of regular payments, or keep it flexible with one-off payments.
LEARN MORE

watch now.

This short video is here to help you get familiar with your bill.
Play Video
Video Length:2m 53s
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PARTNERSHIPS

Through partnerships and sponsorships, we’re proud to support many communities throughout Aotearoa New Zealand, including our long-standing partnership with Starship.
EXPLORE

HELP CENTRE

Check out our Help Centre to view more FAQs and guides to help you get familar.
VIEW FAQS