YOUR SOLAR
Do you have solar, or are you planning to install? Learn more about our solar offers below.
*Solar buy-back rates exclude GST and discounts. Residential and business terms and conditions apply. Buy-back rates are dependent on line company charges. There are some networks such as Orion Network, where the buy-back rate will differ.
If you suspect a fault with your solar system, follow the shutdown procedure instructions for your solar equipment, this will be noted next to your system.
After shutting down your system, get in touch with your installer for additional guidance. In an emergency, such as a potential fire risk, dial 111 for assistance.
If you're GST registered and your connection with us as a solar power generator is part of your business activity for GST purposes, please let us know on this form and we’ll get this applied to your account. Once your GST number is applied to your account, the GST credit for your solar generation will be included in the total GST amount on your Bill. The GST credit is combined with GST charges for your overall electricity.
In the below example the GST on other charges is $35.79, then a credit of $4.13 for the GST on generation is applied, reducing the GST to $31.66.
If you're not GST registered, GST will not be applied to your solar generation.